Girlguiding Greater Manchester West
Girlguiding Greater Manchester West
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Emergency and accident procedures

These notes can also be found at the back of your county directory

Emergency and accident procedures for Guiders

  • Try not to panic: keep calm.
  • Ensure the girls and young women, other leaders and yourself are safe.
  • Summon the emergency services, if appropriate.
  • Advise your home contact/DC who will contact the families of those involved (this person should have been given detailed names and addresses, phone numbers etc before the event).
  • Do not be drawn into making instant comment to members of the media or public: Take their name, ask for a deadline, tell them someone will get back to them.
  • Do not admit liability.
  • Get witness names and addresses.
  • Listen as impartially as possible to all involved people.
  • Report the incident to your District Commissioner or Division Commissioner; brief her fully.
  • With your Commissioner decide what action is needed.
    • Call Girlguiding UK's insurance service 01737 783690
    • Call Girlguiding UK's emergency PR line 0207 834 6242
  • Keep careful notes about the incident and complete 'notification of accident or incident form' - (available from the website).

Keep copies of all paperwork

Emergency procedures for home contact, DC and DivC

Home Contact Role

A home contact is recommended when undertaking advenyurous activities. As part of the risk assessment it would be wise to have a home contact whenever the unit leaves the meeting place. The home contact must:

  • Be contactable at all times during the event
  • Have complete details of the event including locations, travel arrangements, duration, route to be taken, activities which may be undertaken, expected time of return etc.
  • Have names of all those taking oart, including emergency contact telephone numbers for them.
  • Have details of the home and host commissioners(or nominees) outdoor activities advisor, PRAs and emergency services in the locality of the activity
  • Liasise with the home District Commissioner

Advice to District Commissioners

  • Provide support for those involved.
  • Ensure the Guider follows the above procedures.
  • Liaise with the Division Commissioner.
  • Make a list of roles and who will fill them:
    • Look after the different sets of girls in the group.
    • Communicate with parents.
    • Communicate with other guiders (including the local District Commissioner if the event is away from home).
    • Communicate with Girlguiding UK and insurance.
    • Sort out transport/accommodation arrangements for girls if necessary.

Advice for Division Commissioners

  • Liaise with local DC if incident is away from home.
  • Ensure that finance is available for short term emergency use. Assess whether people are coping with roles and support/act as necessary. (Decide if the people with responsibility are too close to the situation and unable to act because of shock or emotional involvement).
  • Evaluate the procedures. Consider the long term impact of the incident.

 

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